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On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. “Winning an Airports Council International award is one of the greatest accomplishments an airport can achieve,” said Wayne County Airport Authority CEO Chad Newton. The 15th Annual ACI EUROPE Best Airport Awards were announced last night during the Gala Dinner of the 29th ACI EUROPE General Assembly, Congress & Exhibition, hosted by Hermes Airports¹. ACI-NA has a rich history of recognizing best practices and individuals through its ten awards programs. With regional offices around the world, learn more here. 2017 - Airports Council International (ACI) - Annual Awards Best Airport by Region First place: King Shaka International Airport; Third place: Cape Town International Airport Bram Fischer International Airport achieved first place by Region in the under 2 million passengers category, as well as most improved airport; Safety Awards. Dr Mathias Gantenbein, Managing Director, Bern Airport. Luke Bugeja, Asset Director, Ontario Airports Investments. I have found the event very busy, and have enjoyed the networking opportunities, including the fabulous Welcome Reception and Gala Dinner. Past Winners: 2017 Airports Council International (ACI) World is pleased to announce the recipients of its annual Airport Service Quality (ASQ) Awards for 2017. Each year, MSP earned the highest score among North American airports serving 25 million to … More than 47.8 million passengers used Hong Kong International Airport (HKIA) in 2007 and over 3.74 million tonnes of cargo passed through the airport. The 16 th ACI EUROPE Awards 2020. Airport Management Professional Accreditation Programme (AMPAP) 6 Courses - within 3 years This is an executive development programme for airport executives worldwide. On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. 2015 - Airports Council International (ACI) – Annual Awards. From lifetime achievement to categories recognizing outstanding work in a particular discipline, our awards honor excellence at all levels of airport operations. The networking and social opportunities are also excellent. We are here to make new contacts and it has been really good. Bali, 4 September 2019 – Airports Council International (ACI) World today celebrated the commitment of airports to customer experience excellence at its annual Airport Service Quality (ASQ) Awards ceremony and gala.. Any that did win shouldn't have? Scroll down. Virtual ACI EUROPE Annual Assembly & Congress 2020 has now finished. Airports Council International (ACI) this week named Minneapolis-St. Paul International Airport (MSP) the Best Airport in North America in its size category in 2018, along with Detroit Metropolitan Wayne County Airport. The 2019 Airports Council International (ACI-NA) Environmental Achievement Awards were held last week at the Airports@Work Conference in Salt Lake City, Utah. Best airport by region – Africa category: Second place: King Shaka International Airport I have been impressed by the level of interaction and the opportunities for discussion and consideration of the most important issues affecting our industry. Airports Council International (ACI) World has revealed the winners of its Airport Service Quality (ASQ) Awards. The awards ceremony was held during the Gala dinner of the second annual ACI Customer … Along with the World Airport Awards by Skytrax, it is considered one of the most prestigious accolades in the industry. The Airports Council International is a group that represents airports around the world and "pursues airports interests in discussions with international organisations" and "defends airports positions and develops standards … Airports Council International (ACI) World has revealed the winners of its Airport Service Quality (ASQ) Awards. Welcome to Airports Council International Europe. International Airport Review once again chose to recognise and highlight industry progression, with awards focused on celebrating excellence within airport operations. ACI Asia-Pacific, one of the five regions of the Airports Council International (ACI) and incorporated in Canada, is based in Hong Kong and represents 117 members operating 604 airports in 49 countries/ territories in Asia-Pacific and the Middle-East. In 2020, 140 awards were won by 84 airports, which is claimed to be the largest ever number of recipients. KSFO was also awarded the Peggy G. Hereford for Excellence in Marketing  and Communications, which is considered the highest honor an airport can receive for Marketing and Communications. The Peggy G. Hereford Award, given to the airport that receives the most first-place awards and honorable mentions, honors creativity, effectiveness in reaching audiences with a message, and the overall scope of an airport’s effort in marketing and public relations. The ACI EUROPE Awards ² recognise excellence and outstanding achievement across a whole range of activities. Airports Council International (ACI) has named the winners of the 2019 Airport Service Quality (ASQ) Awards. Airports Council Recognizes Winners of the Excellence in Airport Marketing, Communications and Customer Experience Awards Airports Council International-North America (ACI-NA) Dec 18th, 2020 Established in 1997, the annual Airports Council International Environmental Achievement Awards recognize airports that strive to protect and preserve the environment through their programs, initiatives and projects. The award follows MSP receiving the same recognition in 2016 and 2017. “It is a true honor for Detroit Metropolitan Airport to be named one of the Best Airports in North America within its size category in the 2018 Airport Service Quality Survey. It is my first time attending the ACI EUROPE Annual Congress and it has been a very positive experience. The airport was honoured for its comprehensive employee-centric approach based on promoting information sharing, providing a safe working environment and ensuring employee wellbeing (physical and mental). I have really enjoyed the event. Have you had any experiences at these airports that backup the winners? The presentation from the Brussels Airport CEO was very personal and showed how critical leadership is. Year. The ACI EUROPE Best Airport Awards are presented to airports for excellence and achievement across a whole range of disciplines including: The 10th ACI EUROPE Eco-Innovation Awards, in association with Airport Carbon Accreditation, will be presented to the airport that has demonstrated outstanding environmental performance and an innovative approach to environmental management. The conference sessions have all been very different and interesting. ADVERTISING . Let us know have you feel about the list, and whether or not you agree! Welcome to Airports Council International Europe. Global airport trade association Airports Council International (ACI) has announced the recipients of the 2015 Airport Service Quality (ASQ) Awards. It is my first time attending the ACI EUROPE Annual Congress. Airports Council International announces winners of the ACI Africa Safety Awards 2017. Winners will be announced during the Best Airport Awards Ceremony, which will take place virtually, as part of the ACI EUROPE Annual Assembly & Congress VIRTUAL Event. Best Airport Website, North America: Airports Council International – North America Lynden Pindling International Airport Marketing Award: B.C. We use cookies to ensure that we give you the best experience on our website. San Francisco International […] From lifetime achievement to categories recognizing outstanding work in a particular discipline, our awards honor excellence at all levels of airport operations. ACI-NA has a rich history of recognizing best practices and individuals through its ten awards programs. Major Milestones. This is the third time that Billy Bishop Airport has won an Airports Council International (ACI-NA) Environmental Achievement Award. On December 17th, the Airports Council International announced the winnners of the MarComCX (Marketing, Communitions, and Customer Experience) awards. Second time since 2017 Billy Bishop Airport Has Won Prestigious Environmental Achievement Award TORONTO, April 8, 2019 /CNW/ – Billy Bishop Toronto City Airport has won the Airports Council International (ACI-NA) Environmental Achievement Award for Best Innovative Project for the airport’s successful implementation of the three-year Airfield Rehabilitation Program. WASHINGTON – Airports Council International-North America (ACI-NA) announced the recipients of the 2020 Excellence in Airport Marketing, Communications and Customer Experience Awards today during a virtual ceremony. As an exhibitor, we have found the size of the exhibition to be perfect. The ACI EUROPE Awards recognise excellence and achievement across a whole range of disciplines including the Best Airport Awards (in size category), the HR Excellence Award, the Eco-Innovation Award and the Accessible Airport Award in association with the European Disability Forum. To learn more about AMPAP, click here. Airport Operators Council International (AOCI) and International Civil Airports Association (ICAA) merged to form Airports Council International (ACI), headquartered in Geneva and comprising of six regional offices (Africa, Asia, Europe, Latin America and Caribbean, North America, and Pacific) Montreal, 6 March 2019 – Airports Council International (ACI) World has today revealed the winners of its world-renowned Airport Service Quality Awards which recognize those airports around the world that deliver the best customer experience in the opinion of their own passengers. ACI Europe counts over 500 airports in 45 European countries among its membership and this year’s competition saw a high level of entries in the … Airports Company South Africa's airports have won four Airports Council International (ACI) Awards. advanced parking solution, queue measurement system) along with its investments in safety and staff recognition schemes. Airports of different sizes and in different regions around the globe are celebrating after Airports Council International (ACI) World announced the winners of their 2016 Airport Service Quality (ASQ) Awards. Upington International Airport boasts another top position in its category. This years’ judging panel for the ACI Europe Best Airport Awards was drawn from a well-respected group of independent experts including the European Commission, European Civil Aviation Conference (ECAC), FlightGlobal and Air & Cosmos. here has been a useful mixture of panel discussions and presentations, and a good level of interaction with the audience. MIAMI – At the 29th Airport Council International Europe Annual Assembly, Cork Airport was named Europe’s Best Airport under the 5 million customers rank. The winner of the ‘5-10 million passenger’ category was Malta International Airport. The ACI EUROPE Awards recognise excellence and achievement across a whole range of disciplines including the Best Airport Awards (in size category), the HR Excellence Award, the Eco-Innovation Award and the Accessible Airport Award in association with the European Disability Forum. This is the second time Cork Airport has won this award, having previously achieved it in 2017. In 2020, 140 awards were won by 84 airports, which is claimed to be the largest ever number of recipients. Airport Service Quality awards recognize airports that put customers first Meeting changing customer need and expectation is more important than ever Montreal, 28 October 2020 – Airports Council International (ACI) World and strategic partner Amadeus have today celebrated this year’s Airports Service Quality award winners which represent the world’s best airports for customer … The objective of this annual award is to give exposure to excellence that will help the airport community better assess and implement the new procedures and skills needed to develop the industry’s workforce, looking at the various challenges facing HR Directors and airport leaders, such as mobility, succession planning, training, wellbeing and digitalization. The ASQ Awards are presented to airports whose customers have rated them the highest over the course of the year, based on their demonstrated commitment […] The awards recognise airports that deliver the best customer experience, and are based on passenger surveys. Airport Council International (ACI) World is a non-profit organization representing the world's airports. Airports Council Recognizes Winners of the Excellence in Airport Marketing, Communications and Customer Experience Awards Airports Council International-North America (ACI-NA) Dec 18th, 2020 The first award, recognising airports in the ‘under 5 million passenger’ category, went to Cork Airport. In addition, we are launching a brand new awards category - the Digital Transformation Award, an initiative of SESAR Joint Undertaking, in collaboration with ACI EUROPE. Established in 1997, the annual Airports Council International Environmental Achievement Awards recognize airports that strive to protect and preserve the environment through their programs, initiatives and projects. The awards were based on the ACI ASQ survey, which records passengers' immediate appraisal from check-in through to departure at more than 300 airports worldwide. The airport secured the Award for its work on the creation of a contactless and safe passenger experience with the extensive use of partition walls and auto alerts to a dedicated Airport Care Team when passengers are not socially distancing. The ACI EUROPE Awards ² recognise excellence and outstanding achievement across a whole range of activities. ASQ awards and accreditation represent the highest customer experience accolade. 1991. Airports Council International (ACI) has named the winners of the 2019 Airport Service Quality (ASQ) Awards. 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